Partner Policy

1. Regulations on marketing and advertising

By participating in an affiliate marketing program at CloudFly you need to ensure the eligibility criteria to be able to best perform the marketing and introduction of products and services at CloudFly:

• Do not portray/convey false information with reality:

CloudFly does not approve and prohibit the untrue portrayal of our products/services in order to drive sales causing confusion can seriously affect CloudFly's reputation.

• Don't do advertising behavior through the media using brand keywords or the wrong keywords:

We do not accept the use of advertising through Google Ads/Facebook or advertising mediums with our keywords such as : CloudFly, CLOUDFLY, CLOUDFY, CloudLy,… or any other keyword that is deliberately misspelled is considered invalid.

• Do not place banners, images of CloudFly on non-standard websites:

CloudFly does not accept the use of marketing placed on Websites that take forms such as gambling or hosting of a hostile nature, ethnic discrimination, football betting, contrary to the fine customs of the Vietnamese state.

Note: We reserve the right, in our sole discretion, to discontinue and pay commissions or cut a portion of your commissions and be listed as “Invalid commission” in case of violation or intentional violation of the above terms.

2. Commission Calculation and Recognition Method

Up to 25% commission for the first order

For each customer you refer through your affiliate link who purchases a Cloud product at CloudFly, you will earn a commission of up to 25% based on the total product value paid by the customer.

Note: The total product value applies only to products that support affiliate marketing and excludes additional charges such as VAT, and add-on services like Dedicated IP, Backup, etc.

10% commission for renewal orders

When customers renew their services in subsequent payment cycles, you will still receive a commission of 10% based on the total product value of the service renewal.

Recognition requirements

Commission is only recorded when you have successfully referred at least 3 customers.

List of services currently supporting Affiliate Marketing:

3. How to pay commissions

The commission period in the standby state will be 35 days from the date the marketing status is recorded, after 35 days this amount will be added to the available balance which you can withdraw when the balance is sufficient, This 35-day process is intended to exclude cases such as: customers cancel services, customers do not pay for services, customers use 100% refund.

Receiving channels: CloudFly wallet, bank transfer

For withdrawal to CloudFly wallet, the partner can do it at any time when the need arises and there is no limit to the minimum amount to withdraw. In case of withdrawal to a bank account, the balance that can be withdrawn in the collaborator's account reaches the threshold of VND 500,000 or more, CloudFly pays partners via bank transfer and payment time takes 1-5 working days. On your account management page, you can view your performance statistics including information about:

• Your referral link: Contains a link that you can send to customers who register for the service, or you can attach it in the banner or website link – When clicking through this link, you will recognize you as a product marketer.
• Number of Clicks: Indicates the number of clicks on your link on the system
• Number of register: The number of orders that you have recorded on the system through the marketing link
• Conversion Rate: Order success rate based on the number of clicks on marketing links
• Commission balance: The amount of commission you have, this amount can be withdrawn when it reaches 500,000 VND
• Pending commissions: Your commission count has been credited and is 35 days pending.
• Total withdrawal amount: The total amount that you have made withdrawals on CloudFly's system.

4. Contracts and duties

For withdrawal to CloudFly wallet, the partner will not be subject to any personal income tax. That means if you want to withdraw VND 500,000 to CloudFly wallet, your account will be added VND 500,000

For bank account withdrawals from CloudFly, Partners are responsible for paying 10% personal income tax as prescribed by law when the monthly income is equal to or greater than 2,000,000 VND and CloudFly will proceed to deduct directly from the withdrawal amount to pay for the partner. In case the partner withdraws an amount of less than VND 2,000,000 then we will deduct from the next withdrawal in the month based on the total amount withdrawn by the partner. In case you need to verify the income and tax that CloudFly has paid, please contact the company accountant.

At the first withdrawal,We will ask the partner for a copy of the ID card and sign a partner contract according to CloudFly's form to make a collaborator contract as prescribed. Each partner only needs to declare this information once.

5. Cookies and cookie retention time

At CloudFly affiliate program the Cookie availability period is up to 60 days.

Cookie là gì và tại sao bạn phải quan tâm tới Cookie?

A cookie is a piece of text that a Web server can store on a user's hard drive. Cookies allow a website to store information on a user's computer and then retrieve it. Pieces of information will be saved as pairs name-value. A simpler and more straightforward way, The cookie will contain in it elements to verify that you are the one marketing the product from the supplier, From there, the system will identify and distribute commissions if your order is successful and also a way for you to receive commissions through your marketing efforts.

60-day cookies: If customer A visits and presses your referral link in all valid conditions and customer A does not sign up for a purchase account immediately afterwards but 25 days later returns to the site and buys it, you can still get attribution referrals and receive a commission on that customer's purchase invoice

Note: Last click applied to the system, let's say you're a marketer for client A, however, customer A clicks more marketing links from other marketers' ads, the last click will be recorded on the system.

Cookies are not applied to orders with discount codes, Where customers have discount codes of partners or other marketers, clicking affiliate link will no longer be valid when customers use discount codes in the process of completing service payment.